Last updated: February 9, 2026
This privacy policy (“Privacy Policy”) is designed to advise you about how we collect, use, and protect personal data you provide when using our website (“Website”), application, and services provided through it (collectively the “Services”).
Please read this Privacy Policy before using the Service.
By using the Service, you represent and warrant to us that (i) you have read, understand, and agree to this Privacy Policy, and (ii) you are over 18 years of age (or have had your parent or guardian read and agree to this Privacy Policy for you). If you do not agree or are unable to make this promise, you must not use the Service.
In this Privacy Policy, the following terms shall have the following meaning:
“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
“EEA” includes all member states of the European Union and the European Economic Area.
“Process” in respect to personal data includes collecting, storing, and disclosing it to others.
The capitalized terms used in this Privacy Policy have the same meaning given to them in the Terms of Service available at: https://elva-labs.com/.
The categories of personal information we collect depend on how you interact with us, our Services and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources, such as third-party services and organizations, as described below (collectively, “Personal Data”).
You provide your personal data when creating an account to use the Service in our application. We may collect the following personal information that you provide to us.
When you visit a website and/or application, you disclose certain information, such as your IP address and the time of your visit. This site, like many others, records basic information about visits to our site. In particular, we collect the following data:
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party or third-party application that you have made available via your privacy settings.
Our products employ technologies (cookies, SDKs, etc.) to process your data to enhance your user experience, optimize ads, and analyze traffic. These technologies are activated when you interact with our Services, visit our website, or use our application. Disabling these technologies may affect the functionality of certain features, although our products will remain usable.
Furthermore, our partners and we utilize targeting technologies to tailor ads, potentially displaying them to you at relevant moments. When enabled, your interactions with our website or application may result in seeing our ads on social media platforms, helping us measure the effectiveness of our ad campaigns. We use, in particular, the following categories of tracking technologies:
Strictly necessary | Our products and their features require certain technologies to function properly. These technologies are typically activated when you request our Service, for example, when you visit our website or open the application. By utilizing them, we can (i) remember your preferences as you navigate our products, (ii) ensure swift loading of the content you request, (iii) enhance the security of our products, and (iv) enable other functionalities of our products. |
Functional | We use functional technologies to personalize and enhance your experience. By utilizing them, we can remember your choices (for example, custom design settings or storing your language preference for an extended period). Additionally, they provide you with a more consistent user experience by remembering your settings, keeping you logged in for extended periods, or saving your shopping cart selections. If you disable these technologies, some features may not function properly, although you will still be able to use our products. |
Performance | We use performance technologies to process information about how you and others interact with our products. This helps us understand user engagement with our products and features, and identify preferences or dislikes. Some examples include: - Counting visits and identifying traffic sources. - Understanding which sections or features are most favored. - Analyzing user preferences to help us decide what new features to build. When you disable performance technologies, we will not receive certain information that we process for analytical purposes. |
Targeting | We, and our partners, use targeting technologies to tailor ads and possibly even display them to you at relevant times. For instance, if these technologies are enabled and you interact with our website or application, you might see ads for our products in your social media feeds. Additionally, they help us measure the effectiveness of advertising campaigns and make advertising more relevant to you. |
We do not collect any special categories of personal data as defined by Article 9 of the GDPR or other sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership).
We ask that you not send us, nor disclose, any sensitive personal data through the Service or otherwise to us.
If you send or disclose sensitive personal data to us when you use the Service, you must consent to our processing and use of such sensitive personal data under this Privacy Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such sensitive personal data through the Service.
The Personal Data we collect is used for the following purposes:
Purpose | Description and examples | Categories of Personal Data | Legal basis |
To provide our Service and administer your account | This includes verifying your identity, email verification, enabling you to access and use our Service in a seamless manner and preventing or addressing Service errors or technical issues, customizing your experience. | All categories | Performing our contract with you |
To process and fulfill your transactions | We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing. As a result of this processing, you will be able to make a payment for our Service and we will be notified that the payment has been made and will provide you with the purchase. We will not store or collect your payment card details ourselves. | Identifiers Commercial information Device and Geolocation data | Performing our contract with you |
To research and analyze your use of the Service and conduct user research | This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and training plans of the Service our users like more, what categories of users use our Service. As a consequence, we often decide how to improve the Service based on the results obtained from this processing. | All categories | To research and analyze your use of the Service and conduct user research (surveys, interviews) |
To send our marketing communications | We may add your email address to our marketing list, provided we receive consent or otherwise establish a legal basis for sending you marketing communications. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails. | Identifiers (name, e-mail address) | Consent or Legitimate interest (in jurisdictions that allow exception to consent requirements) |
To personalize our ads | We and our partners, use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our Service, you might see ads of our products, for example, in your Instagram’s feed. | Online activity Commercial information Device and Geolocation data Advertising IDs (for example, we may use it for preventing or fixing technical issues) Cookies and similar tracking technologies | Legitimate interest (unless it requires consent, for example, when covered under certain e-Privacy regulations) |
To enforce our Terms and Conditions of Use and to defend our legal rights and interests | We collect and store personal data to the extent necessary to defend our legal rights and interests in the event of legal disputes or claims. This may include using the data to support our legal claims, respond to legal requests, or establish, exercise, or defend our legal position. | All categories | Legitimate interest |
To comply with legal obligations | We may use this data to comply with legal obligations, such as tax regulations, accounting standards, or other applicable laws and regulations. Specifically, we may use your Commercial information to calculate and report taxes owed, issue invoices or receipts, respond to tax-related inquiries from government authorities, maintain accurate financial records, comply with data protection laws, such as CCPA and GDPR, respond to lawful requests from law enforcement or regulatory agencies, etc. | All categories | Complying with legal obligations |
To communicate with you regarding your use of our Service | We communicate with you with you regarding important updates or changes to our Service, to gather feedback on our Service or to respond to any inquiries or complaints you may have. | All categories | Performing our contract with you (or legitimate interest, when it is not necessary for provision of our Service) |
Access to your Personal Data may be provided to third parties who provide technical support for the operation of our website and application. We also share information with third parties that help us operate, provide, improve, and customize our Service.
We share personal data with service providers that support our Service and business operations, acting on our instructions or, in some cases, as independent controllers.
We utilize analytics tools to understand how users interact with our Service, measure performance, identify issues, and enhance functionality.
These providers may process technical and usage data such as device identifiers, approximate location, IP address, timestamps, interaction events, and diagnostic information.
Our analytics providers include, in particular:
These tools help us understand usage trends, improve user experience, and make informed product and business decisions.
We work with advertising platforms and attribution providers to promote our Service, measure advertising effectiveness, prevent fraud, and optimize marketing campaigns. These partners may process identifiers such as device IDs, advertising IDs, cookies, IP addresses, and event data (e.g., app installs or purchases).
Our advertising and marketing partners include, in particular:
These partners may act as independent controllers for their own advertising and measurement purposes, in accordance with their respective privacy policies.
We may use and disclose personal data to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
We may buy or sell assets or business offerings as we develop our business. Customers’ information is generally one of the transferred business assets in these transactions. We may also share such information with any affiliated entity (e.g., parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or the unlikely event of bankruptcy.
We may disclose your personal information to professional advisors and our contractors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Elvalabs LTD. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
You have the following rights regarding your Personal Data:
Additional information for EEA-based users. If you are based in the EEA, you have the following rights in addition to the above:
You can exercise the above-mentioned right and submit your requests by emailing us at the address indicated in section 12. We may request specific information to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why subject to legal restrictions.
This section applies only to residents of the specific states in the US.
If you are a resident of the US state where the specific state privacy law was enacted (in particular, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia), you may have specific rights in addition to the general privacy rights provided above.
These rights include: (i) to opt out of the processing of the personal data for purposes of the sale of personal data; (ii) to opt out of the processing of the personal data for purposes of targeted advertising/cross-contextual behavioral advertising.
We may share certain information about you with our partners for purposes of targeted advertising or data analytics, which could, in certain circumstances, be characterized as “selling,” “sharing,” or “targeted advertising” under US state laws. You have the right to opt-out of such sale/sharing of your personal information.
California residents have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
To exercise your privacy rights, please send a request to support@elva-labs.com or use the privacy features available in our products.
California also provides its residents with additional access rights. Under the California Civil Code Section 1798.83, also known as California's “Shine the Light” law, the residents may ask companies once a year what personal information they share with third parties for those third parties’ direct marketing purposes.
To obtain this information from us, please send an email message to support@elva-labs.com, which includes “Request for California Shine the Light Privacy Information” on the subject line and your state of residence and email address in the body of your message. Please be aware that not all information sharing is covered by the “Shine the Light” requirements,х and only information on covered sharing will be included in our response.
Under the US state privacy laws, if your privacy request is denied, you have the right to appeal that decision within a reasonable timeframe.
To appeal our decision regarding your request, you can contact us, clearly indicating 'USA PRIVACY APPEAL REQUEST' in your message.
While submitting your appeal, please include a copy of or otherwise specifically reference our decision on your privacy request, so we can adequately review and address it.
We may transfer Personal Data to countries other than the country where the data was originally collected to provide the Service provided for in the Terms of Service and for purposes indicated in this Privacy Policy. We deploy special safeguards if these countries do not have the same data protection laws as the country where you initially provided the information.
As we operate in countries worldwide (including in the US) and use technical infrastructure in the US to deliver the Website and application to you, we need to transfer your personal information to the US and to other jurisdictions as necessary to provide the Services. Simply put, we cannot provide you with the Services and perform our contract with you without moving your personal information around the world.
We may amend and modify our Privacy Policy from time to time. If our Privacy Policy or procedures change, we will immediately post those changes to our website and application. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
We will retain your Personal Data for as long as it is reasonably necessary for achieving the purposes specified in this Privacy Policy, which includes but is not limited to the period during which you are using the Service. We will also retain and use your Personal Data to comply with our legal obligations.
Our Service may contain links to third-party websites and features, including through sign-up options and posting to SNS. This Policy does not cover the privacy practices of such third parties, including SNS. These third parties have their own privacy policies, and we do not accept any responsibility or liability for their websites, features, or policies. Please read their privacy policies before you submit any data to them.
ELVALABS LTD, a company incorporated under the laws of Cyprus with the registered address at 13 Kypranoros Street, EVI Building, 2nd Floor, Office 201, 1061, Nicosia, Cyprus, will be the controller of your personal data.
You may contact us at any time for details regarding this Privacy Policy. For any questions concerning your personal data or the exercise of your privacy rights, please contact us at support@elva-labs.com.
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